REC · Service 07
Fixer and production support in Rwanda
Research, locations, crew coordination, interview logistics, transport planning and field assistance for visiting teams.
Based in Kigali, Rwanda.
In short
TrueStory Africa provides production services and fixers in Rwanda for foreign media, documentary crews and film productions: local producer and line producer support, location scouting, filming permits and media accreditation for journalists, help with drone permit applications, camera crew, Kinyarwanda interpreters and translators, transport and logistics. Shooting elsewhere in East Africa? Our filming permits guide covers Kenya, Uganda, Tanzania and the other EAC countries.
Clients often ask us for
Foreign TV crews and broadcasters, including BBC and Al Jazeera teams, as well as media and documentary teams, often ask us for a local fixer and line producer, help with the Irembo filming permit and Rwanda Media Commission accreditation, drone permit applications to the Rwanda Civil Aviation Authority (RCAA), camera crew and sound recordist hire, location scouting, and a clear list of the requirements for filming in Rwanda.
In the field
From our recent work
01 · Who it is for
Built for the people who commission it
- International broadcasters
- Documentary and news crews
- Agencies producing global campaigns
- Researchers and photographers
02 · What clients can expect
What every client gets
- Clear briefing
- Professional field conduct
- Respect for consent and context
- One consistent look
- Organised file delivery
- Every caption and fact checked
- Files ready to publish
- Subtitles and social formats on request
Google reviews
Rated 5.0 by our clients on Google
Verbatim reviews from our Google Business Profile.
Read all reviews on GoogleLet’s plan something similar
Share your dates, location and goals. We will reply within a few hours and send a clear written quote within two working days.
- 01Your brief
- 02A short call
- 03Written quote
No work starts until you approve the quote.
Or email hello@truestoryafrica.com · +250 780 355 911
Trusted by UNICEF, WHO, UNESCO, UNAIDS, ILO, JICA and Rwanda’s Ministry of Health
03 · The TrueStory process
From first conversation to final delivery
- 01
Discover
We study the brief: the audience, the message and where the content will be used.
- 02
Connect
We meet partners and communities and secure consent before we film.
- 03
Create
We photograph, film, interview and write on location.
- 04
Refine
We edit, grade colour, mix sound, write captions and check facts.
- 05
Deliver
Named, organised files delivered on the agreed date, ready for reports, websites and media.
04 · Selected work
See it in practice
Related services
05 · Questions
Questions people ask
How early should we contact you?
As early as possible. Permits and accreditation take time, so tell us your dates as soon as you know them.
Can you provide a local crew?
Yes. We have camera, sound and photography crews in Kigali.
Do you work outside Kigali?
Yes, anywhere in Rwanda.
Can you help with filming permits and accreditation?
Yes. We help you prepare and submit applications for filming permits and media accreditation, and tell you early what each one needs.
Can you help with drone permits?
Yes. We help with drone permit applications. Drone flights need approval in advance, so mention them in your first message.
Do you provide interpreters and translators?
Yes. Kinyarwanda interpreters and translators for interviews, with transcripts and subtitles on request.
Can you scout locations before we arrive?
Yes. We research and scout locations, check access and permissions, and send you photos before you travel.
Can you arrange transport and logistics?
Yes. Vehicles, drivers, schedules and field assistance, planned around your shooting days.
Do you work in other East African countries?
Our team is based in Rwanda and travels across Africa. Our filming permits guide covers Kenya, Uganda, Tanzania and the other East African Community countries.
How much do production services cost?
It depends on the scope, the number of days and the locations. Send a short brief and you will receive a clear written quote within two working days. No work starts before you approve it.
Another question? Ask us on WhatsApp
Work with us
Ways to work with us
- 01
Fixed-scope projects
A film, photo story, report or campaign with a defined brief, timeline and deliverables.
- 02
Monthly or quarterly retainers
A dedicated storytelling partner for ongoing content, visibility and social media.
- 03
Framework agreements
Call-off support for organisations with recurring documentation needs.
- 04
Event & campaign packages
Conferences, launches and campaigns covered from start to finish, with edited photos shared live, session by session.
- 05
Local production support
Research, locations, crews and logistics for international agencies filming in Rwanda.