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REC · Chapter 07

Insights

Guides and perspectives on strategic communications, documentary storytelling and ethical practice. Every fact is checked and referenced.

Guides · 7 min read

How to write a terms of reference for a documentary or photo assignment

How to write a terms of reference for a documentary or photo assignment: scope, deliverables, timeline, consent, rights and evaluation, with a template.

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Strategy · 7 min read

Summit communications plan: before, during and after the event

How to build a summit communications plan in three phases: preparing media and content before, covering it live during, and keeping the story going after.

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Strategy · 7 min read

What is impact storytelling, and why do donors trust it?

Impact storytelling shows real change through real people, backed by evidence. Learn what it is, why donors trust it and how to keep your stories credible.

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Guides · 7 min read

Agency or freelancer? How to decide for your next event or film

Agency or freelancer for your event or film? Compare scope, risk, safeguarding, procurement and ownership, with a checklist to decide in Rwanda.

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Guides · 7 min read

How to get media coverage for your conference in Kigali

Get media coverage for a Kigali conference: find the news angle, build a press list, explain RMC accreditation and make the day easy for journalists.

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Guides · 1 min read

What to send us before your event: a short checklist

Four things to share with your photo and video team a week before the event, so the coverage runs smoothly and nothing important is missed.

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Guides · 7 min read

What a good video production quote should include

A good video production quote lists every deliverable, crew day, edit round, licence, tax and payment term, so you can compare suppliers fairly.

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Guides · 7 min read

Rwanda filming permit: step by step

How to get a Rwanda filming permit on IremboGov, plus RMC media accreditation, drone approval and an equipment plan, with official fees checked in October 2026.

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Guides · 7 min read

Event photography and video at Kigali Convention Centre: a planning guide

Plan event photography and video at Kigali Convention Centre: how the spaces work for cameras, edit rooms, accreditation, crowd flow and a venue checklist.

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Ethics & standards · 8 min read

NGO video production in Rwanda: field documentation and consent

Plan NGO video production in Rwanda: document field work steadily, keep consent records that last, follow Rwanda's data law and reuse footage with care.

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Strategy · 7 min read

Made in Rwanda: how manufacturers can tell their story

How Made in Rwanda manufacturers can tell their story with proof of quality, factory films, worker voices and buyer-ready content that builds trust.

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Guides · 7 min read

Hiring a local crew in Rwanda: what to expect

What to expect when hiring a local crew in Rwanda: which roles you can fill locally, kit, languages, contracts, tax, data and a booking checklist.

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Strategy · 8 min read

How to get your organisation into Rwandan media

Which Rwandan outlets reach which audiences, what local newsrooms need from you, and a practical plan to earn radio, TV and online coverage in Rwanda.

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Guides · 7 min read

Filming and photographing events at BK Arena: what organisers need to know

What organisers need to know to film and photograph events at BK Arena in Kigali: rights holders, accreditation, lighting, crowds, consent and a checklist.

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Guides · 7 min read

How to choose an event photographer and videographer in Kigali

How to choose an event photographer and videographer in Kigali: what to ask, what to check in a portfolio, how to agree rights, consent and delivery times.

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Strategy · 8 min read

How to choose a communications agency in Rwanda: 12 questions to ask

Choosing a communications agency in Rwanda? Use these 12 questions to test experience, ethics, data protection, languages, team and value before you sign.

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Guides · 15 min read

Filming in East Africa: permits, accreditation and drone rules in all eight EAC countries

What official sources say for Rwanda, Kenya, Tanzania, Uganda, Burundi, the DRC, South Sudan and Somalia, with fees as published and the points to confirm.

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Strategy · 6 min read

Digital campaign planning: from idea to results

How to plan a social media campaign that starts with a clear objective, runs to a timeline and ends with results you can report.

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Guides · 6 min read

SEO basics: how to help people find your organisation online

A plain guide to search engine optimisation for organisations: words, titles, page structure, Google Search Console and business details.

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Guides · 6 min read

Paid social media advertising: the basics for organisations

When to boost a post, how to set up ad targeting, and what consent and data protection mean for organisations that pay to reach people.

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Guides · 6 min read

Podcasting for organisations: is it worth it and how to start

An honest look at what a podcast can and cannot do for an NGO, agency or company, and a practical plan for the first season.

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Guides · 6 min read

Recording good audio for interviews: why sound matters most

Interview audio tips for documentary shoots: choosing the room, placing a lavalier microphone, setting levels and recording room tone.

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Ethics & standards · 5 min read

Working with influencers and creators responsibly

How NGOs, agencies and companies can build honest creator partnerships, with clear disclosure, fair contracts and safe field visits.

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Guides · 6 min read

Media relations: building trust with journalists

How to build press contacts, pitch journalists stories they can use and become a source they trust, story after story.

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Guides · 7 min read

How to write headlines that work online and in print

Headline writing tips for web pages, search results, email subject lines and print, based on usability research and Google's own guidance.

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Ethics & standards · 6 min read

Participatory video: when communities hold the camera

How participatory video and community filmmaking work, from story circles to screenings, and how to protect consent and editorial control.

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Ethics & standards · 6 min read

Social media policy for staff: a practical template

What a staff social media policy should cover, from account access and personal posts to consent, data protection and incidents.

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Guides · 6 min read

Media monitoring: how to track what is said about you

How to set up press monitoring and social listening, track media coverage by quality as well as volume, and turn it into action.

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Guides · 6 min read

Storytelling structures that work for organisations

Four storytelling structures for news, human interest stories, success stories and films, and how to choose between them.

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Strategy · 6 min read

Stock photos or original photography? How to decide

When stock images are good enough, when only your own photographs will do, and what to check in a licence before you publish.

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Strategy · 6 min read

Film distribution: how to get your documentary seen

How to plan documentary distribution around the audiences that matter, from festivals and distributors to self-distribution and impact screenings.

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Guides · 6 min read

TikTok for organisations: should you be there?

A clear-eyed TikTok strategy test for NGOs, agencies and public bodies: audience, capacity, platform rules and how to run a pilot.

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Strategy · 5 min read

Risk communication and community engagement explained

What RCCE is, what WHO and IFRC guidance recommends, and how to build trust, clear messages and community feedback before an emergency.

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Strategy · 6 min read

Multilingual communications in Rwanda: Kinyarwanda, English, French and Swahili

What the law says about the official languages of Rwanda, and how to plan translation, localisation and subtitles that reach your audience.

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Guides · 7 min read

Maps in reports: designing maps that inform

How to choose, design and label thematic maps for reports, so readers see the pattern in your data rather than just the shape of a country.

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Ethics & standards · 7 min read

Photo editing ethics: what you can and cannot change

Where honest editing ends and photo manipulation begins, based on documentary photography rules, NGO guidelines and AI labelling standards.

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Guides · 7 min read

Explainer videos: animation or live action?

How to choose between an animated explainer video and live action, and how to script, storyboard and voice it so the message lands.

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Guides · 6 min read

YouTube for organisations: building a channel people use

How NGOs and organisations can turn YouTube into a searchable library of their work, from titles and chapters to Shorts and captions.

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Strategy · 6 min read

Internal communications: keeping staff informed and engaged

How to plan internal communications that reach every team, equip managers to talk with staff and turn listening into action.

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Guides · 6 min read

Proofreading and editing: a checklist before you publish

How to edit for structure, copy edit for clarity and proofread for errors, with a checklist to use before anything goes out.

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Guides · 6 min read

Print production: getting files ready for the printer

Bleed, crop marks, CMYK, resolution, fonts and proofs: what makes a file print-ready, and how to avoid costly reprints.

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Guides · 6 min read

Product photography for small businesses: a practical guide

Lighting, backgrounds, the shots every listing needs and the image rules online shops and marketplaces expect.

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Ethics & standards · 6 min read

Music licensing for video: how to use music legally

What you need to know before putting music in a film: two copyrights, sync licences, royalty-free libraries and original scores.

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Guides · 6 min read

WhatsApp for organisations: Channels, Communities and Business

Which WhatsApp tool fits which job, how to get consent before messaging people, and how to protect the privacy of your audience.

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Strategy · 7 min read

Advocacy communications: how to plan a campaign for change

How to turn a policy goal into an advocacy campaign plan: objectives, decision-makers, evidence, messages, messengers, tactics and learning.

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Guides · 6 min read

How to create an editorial style guide for your organisation

What to put in your house style, a simple template to start from, and how to make sure people actually use it.

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Guides · 6 min read

How to brief a graphic designer and get what you need

What to put in a design brief, what to send with it and how to give feedback, so the first draft is close to what you need.

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Guides · 6 min read

How to brief a photographer: what to send before the shoot

A photo brief template in plain words: uses, usage rights, shot list, file specs, consent and logistics, agreed before the shoot.

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Guides · 6 min read

Subtitling and translating video for multilingual audiences

How to subtitle and translate a film so it works in every language your audience speaks, with readable, accurate text.

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Guides · 6 min read

Instagram for organisations: what works in feed, Reels and Stories

How Instagram ranks feed posts, Reels and Stories, and how NGOs and organisations can use each one for a different job.

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Strategy · 6 min read

Stakeholder mapping for communications: who needs to hear what

How to list your stakeholders, place them on a power interest grid and turn the map into a plan of who needs which message, when.

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Guides · 6 min read

Plain language: how to write so everyone understands

What plain language really means, the clear writing guidelines that matter most, and how to test whether readers understand you.

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Guides · 7 min read

Choosing colours for brands, reports and charts

How to turn brand colours into a working palette for reports and charts, with contrast checks and colour-blind friendly choices.

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Guides · 6 min read

Writing photo captions: the five Ws and the ethics

Photo caption guidelines for organisations: what to include, how to write it, where to store it in IPTC metadata and who not to name.

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Guides · 6 min read

How long does video production take? A realistic timeline

A stage-by-stage video production timeline for organisations, and why planning and feedback take longer than filming.

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Strategy · 6 min read

One story, every format: how to repurpose content

How to plan one strong story so it becomes a film, short clips, a web article, photographs and a newsletter, without losing accuracy or consent.

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Strategy · 6 min read

Key messages and the message house: a simple method

Build one core message, three supporting pillars and the proof beneath them, so everyone in your organisation tells the same story.

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Guides · 6 min read

How to write an op-ed that gets published

A practical guide to the opinion piece: finding the hook, a clear op-ed structure, the right author and how to submit to editors.

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Guides · 6 min read

Typography for reports: choosing and setting type

How to choose readable fonts, pair them well and set size, spacing and headings so your report is easy to read in print and on screen.

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Guides · 7 min read

Working with a fixer in Rwanda: what they do and how to choose

What a film fixer or local producer in Rwanda does, how to choose a good one and what to agree in writing before the crew arrives.

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Ethics & standards · 6 min read

Who owns the photos? Copyright and image rights explained

Who owns photos you commission, what usage rights to agree, how long copyright lasts and how to use images found online.

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Guides · 5 min read

Planning a documentary shoot: a pre-production checklist

From the brief to the call sheet: what to prepare before filming a documentary, including permits, consent and the production schedule.

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Guides · 6 min read

Email newsletters that people open: a guide for organisations

How to plan, write and measure an email newsletter for NGOs and organisations, from subject lines to consent and deliverability.

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Guides · 6 min read

How to run a press conference journalists attend

When to call a press conference, how to invite journalists, prepare speakers and a press kit, and follow up so your news is covered.

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Guides · 7 min read

How to write a speech people remember

Speechwriting tips for organisations: a clear keynote speech structure, writing for the ear and rehearsing until the words sound natural.

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Guides · 6 min read

Hybrid events: how to make remote attendees feel present

Roles, sound, Q&A and accessibility for a hybrid event where people watching online can actually take part, not just watch.

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Guides · 6 min read

Presentation design: slides that support the speaker

Practical slide design tips for conference presentations: one idea per slide, readable text, clear charts and accessible PowerPoint files.

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Guides · 7 min read

The best time to film in Rwanda: seasons, light and calendar

How Rwanda's dry and rainy seasons, steady equatorial light and national calendar should shape the dates of your shoot.

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Ethics & standards · 6 min read

Photographing children ethically: a guide for organisations

What to do before, during and after a shoot so that pictures of children protect the children in them.

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Guides · 6 min read

Testimonial videos: how to make them honest and powerful

How to plan, film and edit testimonial videos with beneficiaries, customers and partners that stay true to what people said.

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Guides · 6 min read

LinkedIn for organisations: how to build a Page people follow

Practical LinkedIn company page tips for NGOs and companies: a complete Page, a steady content mix and employee advocacy that respects staff.

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Strategy · 6 min read

Crisis communication plan: how to prepare before it happens

What to put in a crisis communication plan, how to draft a holding statement and what to do in the first hour, day and week.

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Strategy · 5 min read

Turning monitoring data into stories people remember

How to turn M&E data into clear findings, context and human stories that decision makers and the public remember.

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Guides · 6 min read

Event highlight videos: how to plan a same-day edit

How to plan a conference recap video that is filmed, edited, captioned and approved while your event is still running.

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Guides · 6 min read

Event branding and signage: banners, backdrops and screens

How to design pull-up banners, stage backdrops, screens and directional signs that people can read and cameras can capture.

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Guides · 6 min read

Location scouting in Rwanda: planning where to film

How to find, assess and secure filming locations in Rwanda, from the first shortlist and recce to permissions, weather and daylight.

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Guides · 6 min read

How to create a photo story that moves people

Finding the story, planning the shots, sequencing, captions and ethics: a practical guide to visual storytelling with photographs.

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Guides · 6 min read

How to interview people on camera: a practical guide

Questions, framing, light, sound and care: how to conduct a video interview that gives your film honest, usable answers.

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Strategy · 6 min read

Social media metrics that matter (and the ones that do not)

How to choose social media KPIs that show real progress, define engagement rate and report results without vanity numbers.

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Guides · 6 min read

Preparing for a media interview: a guide for spokespeople

How to prepare key messages, handle difficult questions and come across well on radio, TV and video calls, based on WHO and CDC guidance.

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Guides · 5 min read

Writing for the web: how to write pages people read

Practical web writing tips based on how users read on the web: answer first, clear headings, plain language and short text.

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Guides · 6 min read

How to livestream an event without the stress

A step-by-step guide to livestream setup, connection tests, live captions and the timings that keep a broadcast on air.

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Guides · 6 min read

Donor visibility and co-branding: getting partner logos right

What EU and UK donor visibility requirements ask for, and how to place partner logos so every funder is credited correctly.

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Ethics & standards · 6 min read

Safeguarding in media production: protecting people on shoots

How to plan, run and follow up a film or photo shoot so that no one is harmed by the act of telling their story.

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Guides · 6 min read

Professional headshots for organisations: how to plan a shoot

How to plan a staff headshot day: one consistent style, good light, a smooth schedule, consent and web-ready files.

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Guides · 6 min read

How to write a video script for a short documentary

A practical guide to the documentary script: from outline and interview plan to a two-column script, paper edit and accessible narration.

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Strategy · 6 min read

Social media strategy for NGOs: a step-by-step plan

How to set objectives, choose platforms, build a content calendar and post ethically, without spreading a small team too thin.

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Guides · 6 min read

How to write a press release journalists will use

A practical guide to writing a press release for NGOs, agencies and companies, with a simple template and tips on embargoes and sending.

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Guides · 6 min read

How to write a case study that shows real change

A practical guide to case study writing for NGOs: structure, evidence, contribution and consent, so the change you describe is credible.

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Guides · 6 min read

How to organise a photo library your whole team can use

File names, folders, captions, metadata, consent and backups: a practical system for a shared photo archive.

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Strategy · 6 min read

Behaviour change communication: what works in campaigns

What UNICEF, WHO and the research say about social and behaviour change campaigns, and how to plan one that changes what people do.

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Guides · 6 min read

How to hire a video production company: questions to ask

A step-by-step hiring process for video work, from the RFP to references, consent, rights and final delivery.

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Guides · 6 min read

Drone filming in Rwanda: rules, permits and good practice

What the Rwanda Civil Aviation Authority requires before you fly, from registration to activity permits, and how to film responsibly.

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Guides · 6 min read

Event photography shot list for conferences and summits

The shots to plan for at a conference or summit, the rules that change them, and how to caption and deliver the images.

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Guides · 5 min read

Video for social media: formats, lengths and captions that work

A practical guide to vertical video, Reels and Shorts lengths, and captions for NGO and public-sector communications teams.

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Guides · 6 min read

How to write a human-interest story for donors and the public

A step-by-step guide to success stories and donor case studies, from choosing the person to consent, structure, quotes and numbers.

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Ethics & standards · 6 min read

Accessible communications: captions, alt text and readable reports

How to caption videos, write alt text and publish reports that people with disabilities can actually use, based on WCAG 2.2.

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Guides · 6 min read

How to write a creative brief for a film or photo shoot

What to put in a video or photography brief so the production team delivers what you need, on time and without surprises.

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Strategy · 6 min read

How to write a communication strategy for an NGO

A step-by-step guide to an NGO communication plan: measurable objectives, clear audiences, consistent messages and honest evaluation.

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Strategy · 6 min read

Brand identity essentials for NGOs and growing organisations

What a brand identity really includes, how to make it accessible and donor-ready, and what to put in a brand book your team will use.

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Guides · 6 min read

Social media carousels: how to plan posts people actually swipe

How to plan, design and check LinkedIn and Instagram carousels that explain one idea clearly and lead to one action.

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Guides · 6 min read

Pitch deck structure for funders and partners

The slides a donor presentation or partnership deck needs, in what order, and how to design them so busy readers follow.

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Guides · 6 min read

What to put in a company profile, and how to design it

What procurement teams and partners look for in a company profile or capability statement, and how to lay it out so they find it quickly.

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Guides · 6 min read

How to write and design a policy brief decision-makers read

Structure, length, recommendations and layout for a policy brief that busy officials will actually open, skim and act on.

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Guides · 6 min read

How to write and design a one-pager

A practical guide to project one-pagers and fact sheets: what to include, how to write it and how to lay it out so busy people read it.

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Guides · 7 min read

Data visualisation that tells the truth: charts for development reports

How to choose the right chart, avoid misleading charts and make graphs accessible in reports for partners, donors and the public.

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Guides · 6 min read

Infographic design for NGOs: a practical guide

How to make an infographic that people understand: one message, the right chart, plain words and accessible colour.

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Guides · 6 min read

Impact reports: how to show results donors trust

How to write and design an impact report that separates activity from results, backs every claim and reads well in five minutes.

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Guides · 6 min read

How to design an annual report people actually read

A practical guide to annual report design and layout for NGOs, UN agencies, ministries and companies.

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Ethics & standards · 10 min read

Informed consent for photos and video: what organisations need to know

What the law in Rwanda and East Africa says, what international guidelines recommend, and a simple process your team can follow.

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Guides · 7 min read

How to choose a photography company in Rwanda

A practical guide for governments, UN agencies, NGOs and businesses that need photographs they can publish with confidence.

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Guides · 7 min read

How to choose a documentary production company in Rwanda

What to look for when a film needs to show real change, earn the trust of partners and respect the people in it.

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Guides · 8 min read

Conference and event coverage: a complete guide for international summits

How to plan photography, video and live content for conferences, launches and summits in Kigali and across Africa.

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Ethics & standards · 7 min read

How NGOs can tell stories without exploiting vulnerable communities

Practical principles for photographs and films that show real change while protecting the dignity of the people in them.

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Strategy · 6 min read

How organisations can measure the impact of storytelling

A simple framework to show what your films, photographs and stories achieved, beyond views and likes.

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Guides · 6 min read

Photography, video or documentary: which does your organisation need?

A clear way to choose the right format for your goal, your audience, your timeline and your budget.

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01 · Topic library

Everything we write about

From Kigali to the rest of Rwanda, East Africa and the continent. Each topic has one in-depth guide and shorter articles that answer specific questions.

01

Photography

In-depth guideProfessional photography in Rwanda: a complete guide for organisations

04

Conference & event coverage

In-depth guideConference photography and videography in Rwanda: a complete guide for international events

05

NGO, UN & development storytelling

In-depth guideStorytelling for NGOs and development partners in Africa: a complete guide

06

Strategic communications

In-depth guideStrategic communications in Rwanda and Africa: a practical guide for organisations

07

Content & editorial

In-depth guideContent and editorial services: a guide for organisations in Rwanda and Africa

08

Digital campaigns & social media

In-depth guideDigital campaigns and social media for organisations in Rwanda: a practical guide

11

Perspectives

In-depth guideThe future of documentary storytelling in Africa

In preparation

14

Across Africa

In-depth guideWorking across Africa: how one production team can cover many countries

In preparation

15

Graphic design & publications

In-depth guideDesigning reports, data and publications people read: a guide for organisations

02 · Editorial standards

How we check facts

Summaries of laws and rules are for planning, not legal advice. Always confirm with the issuing office.

  1. 01

    Primary sources first

    We cite laws, regulators, government portals and the organisations that wrote a guideline, not blogs or other secondary sources.

  2. 02

    Every fact has a number

    Each factual paragraph ends with a numbered link to its source. The full list, with dates, is at the end of every article.

  3. 03

    A second person checks

    Before publication, someone who did not write the article checks each claim against its source and flags anything that goes further than the source.

  4. 04

    We say when sources disagree

    Official pages are sometimes out of date or contradict each other. When they do, we say so rather than choose one quietly.

  5. 05

    Dates on everything

    Every article shows the date its sources were last checked. Fees and rules change, so we review guides at least once a year.

  6. 06

    Corrections are welcome

    If you find a mistake, email hello@truestoryafrica.com. We correct it and note the change at the end of the article.

REC · Field story · Kirehe

The distances are long. A bicycle makes them shorter

In Kirehe, eastern Rwanda, a bicycle carries a family’s water, a child’s school day and a farmer’s harvest.

Need help with your next story?

Tell us what you are working on. We will suggest the right approach and send you a clear written quote.

  1. 01Your brief
  2. 02A short call
  3. 03Written quote

No work starts until you approve the quote.

Or email hello@truestoryafrica.com · +250 780 355 911

Trusted by UNICEF, WHO, UNESCO, UNAIDS, ILO, JICA and Rwanda’s Ministry of Health

Up nextWork with us

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the story well

Launching a policy, reporting to partners, hosting a summit or explaining a programme? We shape the message, find the human story and make it clear.

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TrueStory Africa

presents

Real stories. Clear impact

Strategy & story
TrueStory Africa
Aerial
Fiston Nyirishema
Photography
Yuhi Irakiza Augustin
Laury Habyarimana
Video production
Hakizimana Shaban
Cinematography
Isaac Gisubizo
Benjamin Irihose
Writing
Aliane Karerangabo
Filmed in
Rwanda and across Africa
Consent
Kinyarwanda & English
Headquarters
KG 522 St, Kigali

Every photograph on this website was taken by TrueStory Africa, with consent.
No scenes were staged in the making of this website.

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